Privacy Policy

1. Data We Collect

• Account data, such as email and authentication identifiers.
• Project metadata, API keys, and plan/subscription status.
• Telemetry data sent by the SDK, such as event type, timestamp, session identifier, app version, OS version, device model, and crash payloads.
• Operational logs and usage metrics required to run and secure the service.

2. Data We Do Not Intend to Collect

We do not intentionally collect payment card details (handled by payment processors) or special categories of personal data through product telemetry.

3. How We Use Data

• Provide, maintain, and secure the Service.
• Display analytics and crash reports in the dashboard.
• Process subscriptions, billing, and support requests.
• Detect abuse, fraud, and reliability incidents.

4. Data Sharing

We may share data with service providers required to operate Olvex, including hosting, authentication, observability, and payment vendors. These providers process data under contractual obligations and for limited operational purposes.

5. Data Retention

We retain data only as long as needed for product operation, legal obligations, and legitimate business purposes. Retention windows may vary by data type.

6. Security

We use administrative, technical, and organizational controls to protect data. No internet transmission or storage system can be guaranteed 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal data. Contact us to submit a request.

8. International Transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

9. Changes to This Policy

We may update this policy from time to time. Any material updates will be posted on this page with a revised effective date.

10. Contact

For privacy questions or requests, contact privacy@olvex.dev.